Frequently asked questions
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What are peptides?
Peptides are short chains of amino acids, the building blocks of proteins. They're widely used in laboratory research.
Are your peptides for human consumption?
No. Everything we sell is for laboratory research use only. Our products are not intended for human or veterinary use, diagnostic procedures, or any application outside a controlled laboratory.
What is the minimum age to purchase?
You must be at least 21 years old.
Are your peptides tested?
Yes. Batches are sent to an independent third-party laboratory, and the certificate of analysis (COA) is posted on the product page and in our COA library.
What is a certificate of analysis (COA)?
A COA is the laboratory's report for a specific batch. It documents the identity and purity found in testing, so you can verify what's in the vial.
How are the peptides stored and shipped?
They're kept as lyophilized (freeze-dried) powder, which is stable at room temperature during transit. After arrival, store at or below -20°C.
Do you offer volume discounts?
Yes. 5 items get 5% off, 10 items get 10% off, and 15 or more get 15% off. Bacteriostatic water and other diluents don't count toward the quantity.
What payment methods do you accept?
We currently accept cryptocurrency at checkout. You'll choose your coin on the payment page.
How quickly will my order ship?
Orders placed before 1 pm Central on a business day ship the same day. You'll get tracking by email.
Do you ship internationally?
Yes, we ship worldwide. International orders are placed at the buyer's risk, and you're responsible for your country's import rules, duties and taxes. See the shipping policy.
What is your return and refund policy?
We can't accept returns because of the fragile nature of the products. You can cancel before an order ships. If something arrives damaged, missing or incorrect, contact us right away. See the refund policy.
Can I cancel or change my order?
Only before it ships. Contact support immediately if you need a change.
What's the difference between pharmaceutical peptides and research peptides?
Pharmaceutical peptides are FDA-approved medications made under strict manufacturing standards. Our research peptides are research-grade materials for in-vitro investigation only, are not FDA approved, and are labeled not for human consumption.
Is Peptides Biotech a 503A or 503B compounding facility?
No. We're a chemical supplier. We don't compound medications for human use.
How can I contact support?
Email support@peptidesbiotech.com, call or text 1-877-291-2999, or use the contact page.